Terms and Conditions my66 — Your Complete Guide to Platform Rules

1Acceptance of Terms

Welcome to my66. By accessing, registering for, or using any services provided on the my66 platform (my66.vu), you hereby agree to be bound by the Terms and Conditions set out in this document, along with all related policies published on our website, including the Privacy Policy and Responsible Gaming policy.

These Terms and Conditions constitute a legally binding agreement between you as the user ("Member") and my66 ("Platform", "We", or "Company"). If you do not agree with any part of these terms, please cease using our platform immediately.

2Eligibility & Account Registration

To register for and use my66's services, you must meet the following requirements:

• Aged 18 years and above on the date of registration.
• Not be located in any jurisdiction where participation in online gaming is prohibited.
• Register only one account only in your own name — registering multiple accounts by the same individual is strictly prohibited.
• Providing accurate, truthful, and up-to-date personal information during registration.
• Not act on behalf of any third party when registering or playing.

My66 reserves the right to conduct identity verification (KYC process) at any time. Members are required to submit supporting documents such as a valid copy of their ID card or passport upon request. Failure to complete KYC within the specified timeframe may result in a temporary account restriction or termination.

3Account Security

You are fully responsible for the security of your my66 account login credentials, including your username and password. The following security guidelines must be followed:

• Do not share your account password with anyone, including family members.
• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) through your account settings for added protection.
• Log out of your account after each session, especially on shared devices.
• Contact the my66 support team immediately if you suspect your account has been accessed by an unauthorised party.

My66 will not be held responsible for any loss or damage arising from your failure to keep your login credentials confidential. my66 support team will never ask for your password through any communication channel.

4Deposit & Withdrawal of Funds

My66 supports multiple payment methods for the convenience of members in Malaysia, including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, ShopeePay, bank transfer, and cryptocurrency such as USDT. All financial transactions are processed through secure channels protected by 256-bit SSL encryption.

Deposit Requirements:

• Deposits must be made using a payment method registered under the name of the my66 account holder.
• My66 does not accept third-party deposits — any deposit identified as originating from a third party will be returned.
• Minimum and maximum deposit limits are subject to the selected payment method and your account level.

Withdrawal Requirements:

• Withdrawals can only be made to a bank account or payment method registered under your own name.
• Withdrawal requests will be processed within the specified timeframe once verification is complete.
• My66 reserves the right to request additional supporting documents before approving large withdrawals for compliance purposes.
• Withdrawals involving bonus balances with unfulfilled wagering requirements will not be processed until those requirements are met.

5Bonus & Promotions

My66 offers a variety of bonuses and promotions from time to time to reward our members' loyalty. All bonuses offered are subject to the specific terms and conditions of the respective promotion, and the following general conditions also apply:

• Each bonus has a wagering requirement that must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
• Bonuses typically have validity period that is limited. Unused bonuses within that period will expire automatically.
• Some games may not qualify towards bonus wagering requirements. Please refer to the specific promotion terms for more details.
• My66 reserves the right to void any bonus that has been abused or obtained through unauthorised means.
• A member is eligible to receive only one promotion of the same type at any given time, unless otherwise stated in the specific promotion's terms.

6Game Rules

All games offered on the my66 platform operate using a Random Number Generator (RNG) that has been certified by an accredited independent auditing body, ensuring every game outcome is completely random and fair.

• Results of completed games are final and shall be final and not subject to dispute unless there is clear evidence of a technical failure on my66's systems.
• In the event of a technical disruption during a game session, my66 reserves the right to void the affected round and return the bet amount to the member's account.
• Members are responsible for ensuring their internet connection is stable while playing. Any losses resulting from a disconnection on the member's end are the member's own responsibility.
• The use of software or methods that provide an unfair advantage in games is strictly prohibited and constitutes a serious violation of these terms.

For Live Casino games, decisions made by the dealer are final in accordance with the applicable game rules. Any disputes regarding live games will be resolved through the video recording of the relevant session.

7Prohibited Activities

My66 members are strictly prohibited from engaging in any of the following activities. Violation of any of these rules may result in immediate account termination and legal action:

• Fraud & manipulation: Any attempt to deceive the platform, other players, or game providers.
• Money laundering: Using the my66 platform for money laundering or any other unlawful financial activity.
• Automation & bots: Using automated software, bots, scripts, or any technological means to play automatically or gain an unfair advantage.
• Unauthorised collusion: Colluding with other players to manipulate game outcomes, particularly in poker or multiplayer games.
• Multiple accounts: Registering or operating more than one my66 account.
• Cyber attacks: Any attempt to hack, disrupt, or damage the systems or infrastructure of my66.
• Promotion abuse: Exploiting loopholes or weaknesses in the promotions system to obtain bonuses unlawfully.

8Account Termination & Restriction

My66 reserves the right, at its sole discretion, to suspend, restrict, or terminate any member's account without prior notice under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal activities.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Requests from relevant authorities.

Members may also request voluntary account closure at any time through the account settings section or by contacting our customer support team. Any valid balance in the account will be returned once all checks are completed, unless there are valid grounds to withhold that balance.

9Liability Limit

My66 provides its platform on an "as-is" basis and makes no guarantee that its services will always be free from errors, interruptions, or data corruption. To the extent permitted by law:

• My66 is not liable for any indirect, consequential, or incidental losses arising from use of the platform.
• My66 is not responsible for the content or actions of third-party service providers integrated with the platform.
• My66's maximum total liability to any member for any claim is limited to the amount deposited by that member in the 30 days preceding the claim.

You use the my66 platform at your own risk. Please ensure you fully understand the financial risks associated with wagering activities before making any financial decisions.

10Responsible Gaming

My66 genuinely cares about the well-being of its members. We believe gaming should remain an enjoyable source of entertainment, not a source of stress or financial hardship. To that end, we provide the following control tools, accessible directly through your account:

• Personal deposit limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss limit: Set a maximum loss amount within a given period.
• Play time limit: Set reminders or limits on the duration of your gaming sessions.
• Self-exclusion: Suspend your account for a period of your choice, from 24 hours up to 6 months.
• Permanent self-exclusion: Permanently close your account if you feel that is the best decision for you.

11Amendment of Terms and Conditions

My66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in response to operational needs, legal changes, or platform improvements. Significant changes will be communicated to members via in-platform notifications or the email address registered to your account.

The most recent update date will always be displayed at the top of this document. We encourage you to review this page periodically to ensure you are always aware of the latest applicable terms. Continued use of the my66 platform after any amendment takes effect means you accept the revised terms.

12Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which my66 is registered and licensed. Any disputes arising from or in connection with these Terms and Conditions shall be resolved through a mutually agreed arbitration process or through a court of competent jurisdiction.

If any provision in these Terms and Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision shall be deemed severed from the agreement as a whole, while the remaining provisions shall continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the my66 customer support team via live chat within our platform, which operates 24 hours a day, 7 days a week.